Process Analysis Tools
Process Mapping is a must in Automation projects. Process mapping the As-Is and To-Be flow can help spotlight waste, streamline work and build understanding. Process mapping allows you to visually communicate the important details of a process rather than writing extensive directions.
Types of process mapping:
Activity Process Map: represents value added and non-value added activities in a process
Detailed Process Map: provides a much more detailed look at each step in the process
Document Map: documents are the inputs and outputs in a process
High-Level Process Map: high-level representation of a process involving interactions between Supplier, Input, Process, Output, Customer (SIPOC)
Rendered Process Map: represents current state and/or future state processes to show areas for process improvement
Swimlane (or Cross-functional) Map: separates out the sub-process responsibilities in the process
Value-Added Chain Diagram: unconnected boxes that represent a very simplified version of a process for quick understanding
Value Stream Map: a lean-management technique that analyzes and improves processes needed to make a product or provide a service to a customer.
Work Flow Diagram: a work process shown in “flow” format; doesn’t utilize Unified Modeling Language (UML) symbols.
Process mapping Tools
https://www.getskore.com/ - cloud based process mapping and management
https://www.microsoft.com/en-us/microsoft-365/visio/flowchart-software
https://www.processmaker.com/ - BPM and automation platform
Industry Standards
At the highest level of process design, if you have the opportunity, you can use business capability mapping. Business Capabilities establish a common language, providing an actionable framework for business and IT.