conversational AI
Conversational AI is the technology that makes that possible. It allows artificial intelligence (AI) technologies like chatbots to interact with people in a humanlike way. By bridging the gap between human and computer language, it makes communication between the two easy and natural.
Chatbots
Many of us have interacted with chatbots for banking, travel, shopping, etc. The technology is a powerful tool in customer satisfaction. In the RPA world, chatbots represent another interface to interact between humans and systems including RPA processes.
https://discover.bot/ - community resource on all things chatbot
https://dev.botframework.com/ - Microsofts Chatbot development framework
Google DialogFlow
Resources
Google
Dialogflow - https://goo.gl/jeGDqR
Documentation - https://goo.gl/LiG2qq
Support - https://goo.gl/Y1asgJ
G+ community - https://goo.gl/YjUaQa
System entities list - https://goo.gl/fL1hJj
Episode 1 of 3 - Dialogflow Intents (https://goo.gl/1Zzt78)
Subscribe to the Dialogflow channel: https://goo.gl/1f4yLk
Coursera - https://www.coursera.org/learn/conversational-experiences-dialogflow
Packt - https://www.packtpub.com/product/hands-on-chatbots-with-google-dialogflow-video/9781789130539
Twitter
YouTube