Gartner Magic Quadrant for Robotic Process Automation Software

Published: 08 July 2019

ID: G00379618

Analyst(s): Saikat Ray , Cathy Tornbohm , Derek Miers , Marc Kerremans

Summary

As organizations look for ways to improve operational efficiency and integrate legacy systems with new enterprise applications and digital business, robotic process automation continues to grow its footprint. Here, we examine these market forces and the leading enterprise vendors for such software.

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Ed Garabedian
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Every company that’s currently using robotic process automation and aware of the key issues around it will be using more RPA before long.

Does that sound like an extreme statement? Not according to a new survey by consulting firm Protiviti. Each of the 450 participating companies — all of which use and profess to be at least “knowledgeable” about RPA — said they plan to expand their use of the technology over the next two years.

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In a world with advancing technologies, it is no surprise that companies across all industries are digitalizing their operations for improved service delivery. Automated technologies, like robotic process automation, machine learning, and other cognitive technologies, have become the hottest trend amongst global companies in sectors with high-transactional process functions such as banking, transportation & logistics, insurance, and many more. Intelligent automation technologies have opened a huge door of opportunity to excel their operations and gain great competitive advantage.

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